Participation

Points

• How do I earn points?
• How quickly can I collect points?
• For how long are my points valid?
• What can I do with my points?
• What are point accelerators?

App

• Why am I not receiving a verification code?
• My app is not working. How can I perform troubleshooting?
• What is biometric hardware?
• The app on my iPhone keeps prompting me to turn monitoring on but I haven't turned it off. What do I need to do?
• I have installed the app. Now what?
• Will the app impact my battery life?

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Surveys

• Why has my survey been terminated?
• What do I earn with surveys?
• How can I participate in more surveys?
• How long will it take before I get a survey?
• When can I do surveys?

Account

• My account has been disabled.
• Can I sign up with several accounts to have a higher chance of winning?
• How do I change my email?
• How can I delete the app and erase my account?
• How can I change my profile information?