You have to activate your Points Accelerators, such as "Profile complete" and "Media Monitoring"
To complete your profile, go to the profile section on your app. Press EDIT on your iPhone or the Pencil icon on your Android phone. Here you can change your details such as birth year, gender, postal code, or first name. Make sure you keep your profile complete to earn points faster.
To activate Media Monitoring, just press the OFF button that you see in the top left corner of the app. Once Media Monitoring is active, the button will say LIVE.